Thank you for choosing Divof for your clothing needs. Our goal is to provide you with a seamless and enjoyable shopping experience. Please read our shipping policy carefully to understand how we handle the shipment of your orders.
1. Order Processing Time:
- All orders are processed within 1-2 business days, excluding holidays.
- Orders placed after 2:00 PM (local time) will be processed on the next business day.
2. Shipping Rates:
- We offer a flat shipping rate of $4.99 for all orders.
- Enjoy free shipping on orders totaling $100 or more.
3. Shipping Methods:
- We utilize reliable and reputable carriers to ensure the safe and timely delivery of your orders.
- Standard shipping is the default shipping method.
4. Estimated Delivery Time:
- Standard Shipping: 3-7 business days.
- Please note that delivery times may vary based on your location and potential carrier delays.
5. Order Tracking:
- Once your order has shipped, you will receive a shipping confirmation email containing a tracking number.
- You can track the status of your shipment using the provided tracking number.
6. International Shipping:
- Currently, we only offer shipping within the United States.
- We are actively working on expanding our shipping capabilities to serve customers internationally.
7. Address Accuracy:
- It is your responsibility to ensure that the shipping address provided during checkout is accurate.
- Divof is not responsible for orders delivered to incorrect or undeliverable addresses.
8. Shipping Promotions:
- From time to time, Divof may offer shipping promotions, including free shipping on specific items or for a limited time.
- Terms and conditions for shipping promotions will be clearly communicated during the promotion period.
9. Shipping Inquiries:
- If you have any questions or concerns regarding the shipping of your order, please contact our customer service team at help@divof.com.
- Include your order number and any relevant details in your inquiry.
10. Shipping Fee Changes:
- Divof reserves the right to update or modify shipping fees at any time without prior notice.
- Changes to shipping fees will not affect orders placed before the effective date of the fee change.
11. Contact Information:
- If you have any questions about our shipping policy, please contact us at help@divof.com.
Divof strives to provide you with the best possible shipping experience. We appreciate your trust in us, and we look forward to serving you with quality products and reliable shipping services.
Thank you for choosing Divof!